Select one of our HOA packages or our individual background screening reports

To facilitate homeowners association operations HOA Member Services has developed a series of background screening packages that are designed for use by homeowners associations in connection with their evaluation of candidates for positions that are commonly filled within associations such as directors, officers, property managers, security personnel, maintenance personnel and third-party service providers.

In addition to our HOA packages, we offer a variety of individual reports to provide specific information relative to the individual whose background is being investigated. All reports comply with the Federal Fair Credit Report Act (FCRA) created by the Federal Trade Commission to regulate how online background investigations are conducted.

HOA Member Services, in conjunction with its affiliate, A Good Employee, offers a wide variety of background screening solutions for use by homeowners’ associations.

We understand the specific needs of homeowners’ associations when it comes to hiring people or empowering elected volunteers who are provided with access to the homeowners associations, and their members, personnel, funds and property.

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Previous Address History $5.95

(included in all packages)

When verifying a job candidate's identity, it is important to know the person's social security number and previous addresses to generate a report that lists previous addresses along with first and last name variations in order to make certain that the information received pertains to the same person that is being investigated. This report compares an individual's social security number to his or her previous address history to provide verification that the social security number provided is attributed to the individual being evaluated. The lack of a record of a previous address history search could mean an incorrect or fake social security number was provided by the job candidate and signals a need for further investigation.

Social Security Number Fraud Verification $5.95

(included in Executive, Staff and Vendor packages)

Identity fraud has become commonplace and it generally starts with the fraudulent use of another person's social security number. Homeowners association management personnel need to be confident that the person they are investigating is actually the person that he or she says they are. Starting with a basic social security number search provides you with validation of a person's social security number by verifying the following information concerning a social security number that has been provided:

  • State of Issuance
  • Year of Issuance
  • Name(s) associated with the social security number
  • If the social security number is valid
  • If the social security is listed as deceased

I-9 Employment Verification $9.95

(included in the Staff package)

Immigration and Customs Enforcement (ICE) regulations impose burdens on those who hire workers to verify a person's employment status to confirm that the person is legally entitled to work within the United States. To do this, a prospective employee must fill out and sign a Form I-9 to attest to their employment authorization and provide documentation that evidences their identity and employment authorization status. The Form I-9 report provides verification of the Form I-9 information provided and will minimize the risk of hiring an illegal worker. For an enhanced verification, an "e-verify" check by A Good Employee personnel will provide additional optional verification.

Education Verification $29.95

(individual report)

Prospective job applicants commonly embellish or falsify their educational history in an effort to increase their chances of being hired for a particular position. An education verification report verifies the accuracy of the educational history that has been provided to a prospective employer. When this report is ordered, A Good Employee personnel contacts the stated educational institution within 24 hours of the placement of the order to seek verification consisting of:

  • Attendance
  • Graduation Date(s)
  • Course of Study
  • Degree
  • GPA

The process generally takes 2 - 7 days from placement of the order. If the institution requires specific documentation or fees to release transcript information, the prospective employer will be notified.

Employment Verification $49.95?

(individual report)

It is commonplace for prospective applicants for a particular position to "embellish" or provide false information about their background in order to increase their chances of being hired. The only way to know if accurate and truthful information about past employment experience has been provided is to verify the information that has been provided is to contact prior employers to verify:

  • Employee name
  • Company name
  • Employment dates
  • Position held
  • Compensation
  • Rehire status
  • Pay Increases
  • timeliness
  • Substance Abuse

Because past employment information is not contained in a central online database, obtaining the information requires contacting the previous employer(s) by telephone. This is typically completed within 24 business hours of placing an order. If a past employer is not reached on a first attempt, further attempts will be made once a day for 5 business days. For past employers who require a signed authorization to release information, the prospective employer seeking the verification will be notified.

*Additional fees may apply for certain employers

Business Reference Verification $16.95

(individual report)

A business reference verification provides an added level of thoroughness in the investigation of an applicant's background. When this report is ordered, A Good Employee personnel contacts the references provided by an applicant and asks a series of specific questions that are designed to verify a person's reputation. The process is typically completed within 2 -5 business days following placement of the order. The information that is sought includes:

  • Company name
  • Employee's position
  • Past employment start date
  • Past employment end date
  • Last pay increase
  • Employee timeliness
  • Employed status - full time, part time or seasonal
  • Wages / salary paid
  • Past substance abuse problems
  • How the person worked with others
  • Additional comments

If a past employer is not reached on a first attempt, further attempts will be made once a day for 5 business days. For past employers who require a signed authorization to release information, the prospective employer seeking the verification will be notified.

Nationwide Criminal Search $19.95

(included in all packages)

Criminal background checks for employment include a 7-year history of felonies and misdemeanors. The nationwide search checks instant databases in all 50 states and serves as a great preliminary check of an individual's past criminal history. Statewide criminal databases are searched to identify any history of past crimes that are a violation of state laws such as robbery, assault, murder, crimes against minors, many drug-related crimes, state tax violation, traffic violations and more. Because the criminal record information that is made available at the state level is based on information provided by local law enforcement agencies and county courts that may take longer to provide updated information, for more complete information it is a good idea to also obtain a search of county court records that may disclose more current criminal records pertaining to an individual that have not yet been transmitted to state databases.

Statewide Criminal Search $9.95

(individual report)

Instant searches in statewide criminal databases so you can identify any red flags right away. This is a broad search that serves as a great preliminary check for criminal history. Crimes that are a violation of state law may include robbery, assault, murder, crimes against minors, many drug-related crimes, state tax violations, traffic violations, and more.

Criminal Repository County Level $29.95

(individual report)

With this search, a court researcher will search criminal misdemeanor and felony court records in a specific county to determine if a person has a criminal record in that county that has not been reported to a state criminal database. The search, which is typically completed within 24 to 72 hours, covers a seven‐year period and discloses:

  • Case status or disposition
  • Charges
  • Sentencing

Criminal Repository Federal Level per District $29.95

(individual report)

With this search, a court researcher will search a person's criminal history within the United States District Courts that comprise the federal court system. These courts have jurisdiction to hear both civil and criminal matters that involve federal law issues. The report will provide:

  • Names of all parties to the action
  • Case number
  • Date case filed
  • Attorney names
  • Docket entries
  • Verdict information

Criminal Repository State Level $29.95-49.95

 (included in Executive and Staff recommended add on packages)

A state level criminal records search reports on all criminal records pertaining to an individual that is maintained in a database at the state level. The information reported comes from different counties, police, and other law enforcement agencies within a given state. The amount of data that is maintained varies by state and different states have their own policies regarding the release of criminal records and the timeframe during which it can be obtained. Additionally, some states may require a notarized release to obtain their information. The records that are available include misdemeanor and felony convictions, are updated to within 4 weeks of the request and are typically available within 2 - 5 business days of the request.

Currently, state level criminal records are not available in the following states:

California, Ohio, Louisiana, Massachusetts,  Nevada, Vermont, West Virginia, Wyoming

The reports from the following states are $29.95:

Alabama, Alaska, Arizona, Colorado, Idaho, Iowa, Maryland, Michigan, Minnesota, Nebraska, New Mexico, North Carolina, Oregon, Pennsylvania, Rhode Island, Utah

The reports from the following states are $39.95:

Connecticut, Delaware, Washington DC, Georgia, Hawaii, Illinois, Montana, Mississippi, New Jersey, Texas, Virginia, Washington, Wisconsin

The reports from the following states are $49.95:

Arkansas, Florida, Indiana, Kansas, Kentucky, Maine, North Dakota, New Hampshire, Oklahoma, South Carolina, Tennessee

Criminal Repository New York $174.95

(individual report)

Additional Criminal Repository - State Search $49.95

(individual report)

A state level criminal records search reports on all criminal records pertaining to an individual that are maintained in a database at the state level. The information reported comes from different counties, police, and other law enforcement agencies within a given state. The amount of data that is maintained varies by state and different states have their own policies regarding the release of criminal records and the time frame during which it can be obtained. Additionally, some states may require a notarized release to obtain their information. The records that are available include misdemeanor and felony convictions, are updated to within 4 weeks of the request and are typically available within 2 - 5 business days of the request.

Sex Offender Search $4.95

(included in all packages)

The sex offender search is utilized to identify people who may present a risk of harm to other people who come in contact with that person. This search covers all 50 states, US Territories, and US Native American Tribes and searches available sex offender databases. The report identifies high-risk offenders, their name, physical description, address, crime, and crime location. Every state has its own laws regarding the registration of sex offenders and the nature and extent of information that is made available. View State sex offender database information.

OFAC/Terrorist Report $4.95

(included in all packages)

In recent years it has become essential to check that every applicant is allowed to do business in the United States. Our access to millions of terrorist and most wanted records is an essential step towards promoting workplace safety and complying with the US Patriot Act.

Driving Record History $29.95

(included in Staff Property Manager packages and Staff recommended add on package)

Homeowners associations are always at risk of being sued for personal injuries and property damage caused by a person who was driving while engaged in the performance of their responsibilities on behalf of the homeowners association. A person with an adverse driving record can indicate a risky hire, especially if the traffic violation involved alcohol or drugs. To reduce the risk of hiring a person that is an unsafe driver who could potentially cause liability on the part of an association, a Department of Motor Vehicle check should be conducted. This report will check state records and provide the following relevant information:

  • Name
  • License type issued
  • Current status of the license
  • License number
  • Restrictions on the license
  • Driving violations
  • License suspensions

Business Credit Reports $49.95

 (included in Vendor package)

Homeowners associations that are contemplating doing business with property managers, vendors and service providers need to be diligent in making decisions on the right person or entity to do business with. Making the wrong decision can have serious and financially devastating consequences. The information provided in business credit reports will provide valuable insight about companies and the people associated with them and enable the association decision makers to feel confident in their decision about who to do business with. The business reports include comprehensive information about a business including:

  • Risk rating analysis that predicts how likely a company is to perform on their payments within the next 12 months.
  • Days Beyond Terms - which reports on how a company pays its suppliers.
  • Legal filings such as tax liens, judgments and/or bankruptcies involving the business.
  • Company structure - officer names, parent companies, subsidiaries, and branches.
  • Financial data such as income statements and balance sheet information.
  • Company information such as business type, address, number of employees, and primary SIC Code.
  • Other information such as industry classification, years in business, annual sales.

Telecheck Check Verification $4.95

(included in Property Manager package)

Homeowners associations that provide financial and check writing responsibilities to management personnel should always protect against abuse of the authority given to those individuals by investigating the individual's past history concerning check writing. An individual's history of writing bad checks is not report in a criminal records search unless they were charged with a crime so it is important to obtain this information from a source such as TeleCheck, a check processing, and risk analytics service that maintains a database of fraudulent checks that have been reported by hundreds of thousands of merchants. A TeleCheck verification will report on an individual's check writing history, identify patterns of invalid check transactions and provide insight into a person's financial trustworthiness. This report should always be obtained on a person who will be handling a homeowners association's finances.

Nationwide Bankruptcies, Tax Liens and Judgements $19.95

(included in Executive, Vendor and Property Manager packages and Staff recommended add on package)

This report is recommended for jobs that oversee important financial data. Our detailed Nationwide Bankruptcies, Tax Liens, and Judgements report includes collections, tradelines, inquiries, past due accounts, bankruptcies, tax liens, and civil judgments.

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